{"id":539,"date":"2026-10-07T21:14:53","date_gmt":"2026-10-07T21:14:53","guid":{"rendered":"https:\/\/venci.dk\/faq\/"},"modified":"2026-10-20T13:15:04","modified_gmt":"2026-10-20T13:15:04","slug":"faq","status":"publish","type":"page","link":"https:\/\/venci.dk\/en\/faq\/","title":{"rendered":"Ofte stillede sp\u00f8rgsm\u00e5l"},"content":{"rendered":"\n
Venci<\/small>

Ofte stillede sp\u00f8rgsm\u00e5l<\/h1>

Frequently asked questions<\/h1>

Svar p\u00e5 det, de fleste sp\u00f8rger om, f\u00f8r de bestiller.<\/p>

Answers to what most people ask before they order.<\/p><\/div>

Kort sagt<\/span>In short<\/span>

Her finder du svar p\u00e5, hvordan et m\u00f8de med Venci foreg\u00e5r, hvad vi bygger, hvilke materialer vi bruger, og hvordan pris, betaling og forl\u00f8b fungerer. Mangler du et svar, s\u00e5 skriv til info@venci.dk.<\/p>

Here you will find answers about how a meeting with Venci works, what we build, which materials we use, and how price, payment and process work. If an answer is missing, write to info@venci.dk.<\/p><\/div>

F\u00f8rste m\u00f8de og booking<\/h2>

First meeting and booking<\/h2>

Hvordan booker jeg et m\u00f8de?<\/h3>

How do I book a meeting?<\/h3>

Du booker et tidspunkt i kalenderen p\u00e5 siden Book et m\u00f8de<\/a>. Du v\u00e6lger dag og tid, udfylder dine oplysninger og f\u00e5r en bekr\u00e6ftelse p\u00e5 mail.<\/p>

You book a time in the calendar on the Book a meeting<\/a> page. You choose a day and time, fill in your details and receive a confirmation by email.<\/p><\/div>

Er m\u00f8det uforpligtende?<\/h3>

Is the meeting without obligation?<\/h3>

Ja. F\u00f8rste m\u00f8de er gratis og uforpligtende. M\u00f8det varer ca. en time, og du forpligter dig ikke til noget. Vi ser rummet, taler om dine \u00f8nsker, materialer og budget og tager m\u00e5l.<\/p>

Yes. The first meeting is free and without obligation. The meeting lasts about one hour and you are not committing to anything. We look at the room, talk through your wishes, materials and budget, and take measurements.<\/p><\/div>

Hvorn\u00e5r kan jeg booke et bes\u00f8g?<\/h3>

When can I book a visit?<\/h3>

Bes\u00f8g kan bookes torsdag kl. 11 til 18 og l\u00f8rdag kl. 10 til 14, op til seks m\u00e5neder frem.<\/p>

Visits can be booked on Thursdays from 11 am to 6 pm and Saturdays from 10 am to 2 pm, up to six months ahead.<\/p><\/div>

Hvorfor holder I m\u00f8det hjemme hos mig?<\/h3>

Why do you hold the meeting at my home?<\/h3>

Et m\u00f8bel fra Venci bliver tegnet til \u00e9t bestemt rum. Hjemme hos dig kan vi se lyset, m\u00e6rke proportionerne og tage de m\u00e5l, der afg\u00f8r, om m\u00f8blet passer eller h\u00f8rer til.<\/p>

A Venci piece is designed for one specific room. At your home we can see the light, feel the proportions and take the measurements that decide whether a piece merely fits or truly belongs.<\/p><\/div>

Kommer I ogs\u00e5 uden for Stork\u00f8benhavn og Nordsj\u00e6lland?<\/h3>

Do you also visit outside Greater Copenhagen and North Zealand?<\/h3>

Kalenderen g\u00e6lder kun Stork\u00f8benhavn og Nordsj\u00e6lland. Bor du uden for omr\u00e5det, s\u00e5 skriv til info@venci.dk<\/a> eller ring p\u00e5 +45 36 75 34 00<\/a>, s\u00e5 finder vi en l\u00f8sning. Vi leverer til alle lande, s\u00e5 l\u00e6nge der ikke er sanktioner mod landet.<\/p>

The calendar only covers Greater Copenhagen and North Zealand. If you live outside the area, write to info@venci.dk<\/a> or call +45 36 75 34 00<\/a> and we will find a solution. We deliver to all countries, as long as there are no sanctions against the country.<\/p><\/div>

Kan jeg flytte eller aflyse m\u00f8det?<\/h3>

Can I move or cancel the meeting?<\/h3>

Ja. I bekr\u00e6ftelsesmailen er der et link, hvor du selv kan flytte eller aflyse. Du kan ogs\u00e5 ringe p\u00e5 +45 36 75 34 00<\/a>.<\/p>

Yes. The confirmation email contains a link where you can move or cancel it yourself. You can also call +45 36 75 34 00<\/a>.<\/p><\/div>

Leverer I til udlandet?<\/h3>

Do you deliver abroad?<\/h3>

Ja. Vi leverer til alle lande, s\u00e5 l\u00e6nge der ikke er sanktioner mod landet. Skriv til info@venci.dk<\/a> med en kort beskrivelse af projektet og hvor det skal st\u00e5.<\/p>

Yes. We deliver to all countries, as long as there are no sanctions against the country. Write to info@venci.dk<\/a> with a short description of the project and where it will be placed.<\/p><\/div><\/section>

Om Venci og det vi laver<\/h2>

About Venci and what we make<\/h2>

Hvad er Venci?<\/h3>

What is Venci?<\/h3>

Venci tegner m\u00f8bler, k\u00f8kkener og indretning p\u00e5 m\u00e5l i K\u00f8benhavn og bygger dem i eget snedkeri. Alt tegnes til \u00e9t bestemt rum, med fokus p\u00e5 h\u00e5ndv\u00e6rk, materialer og enkle linjer.<\/p>

Venci designs custom furniture, kitchens and interiors in Copenhagen and builds them in our own joinery. Everything is designed for one specific room, with a focus on craft, materials and simple lines.<\/p><\/div>

Hvad kan I lave?<\/h3>

What can you make?<\/h3>

Vi laver k\u00f8kkener<\/a>, d\u00f8re<\/a>, garderobeskabe og walk in<\/a>, borde<\/a>, badm\u00f8bler<\/a> og specielt inventar<\/a> som b\u00e6nke, reoler og v\u00e6gbekl\u00e6dning.<\/p>

We make kitchens<\/a>, doors<\/a>, wardrobes and walk in solutions<\/a>, tables<\/a>, bathroom furniture<\/a> and special fittings<\/a> such as benches, shelving and wall cladding.<\/p><\/div>

Bygger I efter standardm\u00e5l?<\/h3>

Do you build to standard sizes?<\/h3>

Nej. Alt bygges p\u00e5 m\u00e5l efter dit rum, ogs\u00e5 under skr\u00e5v\u00e6gge, i sk\u00e6ve hj\u00f8rner og i nicher.<\/p>

No. Everything is built to measure for your room, including under sloping walls, in crooked corners and in niches.<\/p><\/div>

Arbejder I ogs\u00e5 for erhverv, arkitekter og hoteller?<\/h3>

Do you also work for businesses, architects and hotels?<\/h3>

Ja. Venci bygger til arkitekter, developere og hoteller. Erhvervsm\u00f8bler tegnes til en anden belastning end private m\u00f8bler. Skriv til info@venci.dk<\/a> med en kort beskrivelse af projektet.<\/p>

Yes. Venci builds for architects, developers and hotels. Commercial furniture is designed for heavier use than private furniture. Write to info@venci.dk<\/a> with a short description of the project.<\/p><\/div>

Kan jeg komme med egne tegninger eller inspiration?<\/h3>

Can I bring my own drawings or inspiration?<\/h3>

Ja, det er velkomment. Send gerne tegninger, billeder eller inspiration til info@venci.dk<\/a> inden m\u00f8det, s\u00e5 er vi forberedt.<\/p>

Yes, that is welcome. Feel free to send drawings, pictures or inspiration to info@venci.dk<\/a> before the meeting so we are prepared.<\/p><\/div>

Hvad betyder det, at noget er bygget p\u00e5 m\u00e5l?<\/h3>

What does it mean that something is made to measure?<\/h3>

M\u00f8blet tegnes og bygges til \u00e9t bestemt rum og dets m\u00e5l i stedet for at v\u00e6lge mellem faste standardst\u00f8rrelser. Det g\u00e6lder ogs\u00e5 under skr\u00e5v\u00e6gge, i sk\u00e6ve hj\u00f8rner og i nicher.<\/p>

The piece is drawn and built for one specific room and its dimensions instead of being chosen from fixed standard sizes. This also applies under sloping ceilings, in crooked corners and in niches.<\/p><\/div>

Hvor bygges m\u00f8blerne?<\/h3>

Where is the furniture built?<\/h3>

M\u00f8blerne tegnes i K\u00f8benhavn og bygges i vores eget snedkeri.<\/p>

The furniture is designed in Copenhagen and built in our own workshop.<\/p><\/div>

Hvorfor tager det tid at bygge et Venci m\u00f8bel?<\/h3>

Why does it take time to build a Venci piece?<\/h3>

Kvalitet tager tid. Vi bruger den tid, der skal til, for at produktet f\u00e5r den kvalitet, det skal have. Tiden afh\u00e6nger af projektets omfang, og et projekt tager normalt ca. 3 til 5 m\u00e5neder.<\/p>

Quality takes time. We take the time it needs for the product to have the quality it should. The time depends on the scope of the project, and a project normally takes about 3 to 5 months.<\/p><\/div><\/section>

Materialer og pleje<\/h2>

Materials and care<\/h2>

Hvilke tr\u00e6sorter bruger I?<\/h3>

Which woods do you use?<\/h3>

Blandt andet eg, wenge, mahogni, valn\u00f8d og teak. Vi hj\u00e6lper dig med at v\u00e6lge det, der passer til rummet og brugen. Se mere under d\u00f8re i massivt tr\u00e6<\/a>.<\/p>

Among others oak, wenge, mahogany, walnut and teak. We help you choose what suits the room and the use. Read more under solid wood doors<\/a>.<\/p><\/div>

Hvilke materialer kan k\u00f8kkenet bygges i?<\/h3>

Which materials can the kitchen be built in?<\/h3>

Massivt tr\u00e6, fin\u00e9r, malede fronter og sten. L\u00e6s mere om materialer og overflader til k\u00f8kken<\/a>.<\/p>

Solid wood, veneer, painted fronts and stone. Read more about materials and finishes for kitchens<\/a>.<\/p><\/div>

Kan badm\u00f8bler holde til fugt?<\/h3>

Can bathroom furniture withstand moisture?<\/h3>

Ja, hvis de bygges i de rigtige materialer. Venci bygger badm\u00f8bler i fugtbestandige materialer, tilpasset vask, armatur og r\u00f8rf\u00f8ring.<\/p>

Yes, if they are built in the right materials. Venci builds bathroom furniture in moisture resistant materials, adapted to basin, tap and plumbing.<\/p><\/div>

Hvordan passer jeg m\u00f8bler i massivt tr\u00e6?<\/h3>

How do I care for solid wood furniture?<\/h3>

Hold \u00f8je med luftfugtigheden, og oliebehandl overfladen j\u00e6vnligt. Massivt tr\u00e6 kan repareres frem for udskiftes. L\u00e6s vores guide: s\u00e5dan passer du m\u00f8bler i massivt tr\u00e6<\/a>.<\/p>

Watch the humidity and oil the surface regularly. Solid wood can be repaired rather than replaced. Read our guide: how to care for solid wood furniture<\/a>.<\/p><\/div>

Hvad er r\u00f8get eg?<\/h3>

What is smoked oak?<\/h3>

R\u00f8get eg er egetr\u00e6, der er behandlet, s\u00e5 det f\u00e5r en m\u00f8rk og dyb farve, mens \u00e5rer og tegning stadig kan ses i overfladen. Det bruger vi bl.a. til k\u00f8kkener, garderobeskabe, TV-skabe og v\u00e6gbekl\u00e6dning.<\/p>

Smoked oak is oak that has been treated to give it a dark, deep colour while the grain and figure remain visible in the surface. We use it for kitchens, wardrobes, TV cabinets and wall cladding, among other things.<\/p><\/div>

Hvad er forskellen p\u00e5 massivt tr\u00e6 og fin\u00e9r?<\/h3>

What is the difference between solid wood and veneer?<\/h3>

Massivt tr\u00e6 er robust, kan repareres og udvikler patina. Fin\u00e9r giver den rolige tegning fra et stort stykke tr\u00e6 og er samtidig stabil i rum med skiftende temperatur og fugt. Vi hj\u00e6lper dig med at v\u00e6lge ud fra brug og udtryk.<\/p>

Solid wood is robust, can be repaired and develops a patina. Veneer gives the calm figure of a large piece of wood and is also stable in rooms with changing temperature and humidity. We help you choose based on use and look.<\/p><\/div>

Kan I lave malede fronter?<\/h3>

Can you make painted fronts?<\/h3>

Ja. Vi bygger b\u00e5de fronter i tr\u00e6 og malede fronter. Farven p\u00e5 de malede fronter v\u00e6lges i en afd\u00e6mpet, kold palet, og overfladen behandles, s\u00e5 den kan t\u00e5le hverdagen.<\/p>

Yes. We build both wood fronts and painted fronts. The colour of painted fronts is chosen from a muted, cool palette, and the surface is treated to withstand everyday use.<\/p><\/div>

Kan I lave vinreoler og vinskabe?<\/h3>

Can you make wine racks and wine cabinets?<\/h3>

Ja. Vi bygger vinreoler, vinskabe og hele vinrum p\u00e5 m\u00e5l i eg, med krydsfelter, flaskehylder, glasl\u00e5ger og indbygget belysning efter behov. Se mere under Vinreoler og vinskabe<\/a>.<\/p>

Yes. We build wine racks, wine cabinets and entire wine rooms to measure in oak, with cross racks, bottle shelves, glass doors and built in lighting as needed. See more under Wine racks and cabinets<\/a>.<\/p><\/div>

Kan I lave TV-skabe, b\u00e6nke og vindueshynder?<\/h3>

Can you make TV cabinets, benches and window seats?<\/h3>

Ja. Vi bygger TV-skabe, b\u00e6nke og vindueshynder p\u00e5 m\u00e5l, bl.a. med folded\u00f8re, der skjuler sk\u00e6rmen, \u00e5bne nicher og hynder i l\u00e6der eller stof. Se mere under Specielt inventar<\/a>.<\/p>

Yes. We build TV cabinets, benches and window seats to measure, including folding doors that hide the screen, open niches and cushions in leather or fabric. See more under Special fittings<\/a>.<\/p><\/div><\/section>

Pris og betaling<\/h2>

Price and payment<\/h2>

Hvad koster et m\u00f8bel eller k\u00f8kken fra Venci?<\/h3>

What does a piece or kitchen from Venci cost?<\/h3>

Alt bygges p\u00e5 m\u00e5l, s\u00e5 prisen afh\u00e6nger af rum, st\u00f8rrelse, materialer og detaljer. Tilbuddet bygger p\u00e5 opm\u00e5ling og tegninger. L\u00e6s mere p\u00e5 siden Pris og tilbud<\/a>.<\/p>

Everything is built to measure, so the price depends on the room, size, materials and details. The quote is based on measuring and drawings. Read more on the Price and quote<\/a> page.<\/p><\/div>

Hvordan betaler jeg?<\/h3>

How do I pay?<\/h3>

Betalingen er delt i to: 70 procent ved ordrebekr\u00e6ftelse og 30 procent ved forsendelse af f\u00f8rste leverance. De fulde vilk\u00e5r st\u00e5r i handelsbetingelserne<\/a>.<\/p>

Payment is split in two: 70 percent on order confirmation and 30 percent on shipment of the first delivery. The full terms are in the terms and conditions<\/a>.<\/p><\/div>

Kan jeg se tegninger, f\u00f8r jeg bestiller?<\/h3>

Can I see drawings before I order?<\/h3>

Ja. Efter samtale og opm\u00e5ling tegner vi l\u00f8sningen, og du godkender tegningerne, f\u00f8r produktionen g\u00e5r i gang.<\/p>

Yes. After the conversation and measuring we draw the solution, and you approve the drawings before production begins.<\/p><\/div>

Kan jeg f\u00e5 en pris, f\u00f8r I tegner?<\/h3>

Can I get a price before you draw?<\/h3>

Det varierer fra projekt til projekt og afh\u00e6nger af omfanget. Ved f\u00f8rste m\u00f8de taler vi om rum, \u00f8nsker, materialer og budget, og tilbuddet bygger p\u00e5 opm\u00e5ling og tegninger.<\/p>

It varies from project to project and depends on the scope. At the first meeting we talk about the room, your wishes, materials and budget, and the quote is based on measurements and drawings.<\/p><\/div><\/section>

Forl\u00f8b, levering og kontakt<\/h2>

Process, delivery and contact<\/h2>

Hvordan forl\u00f8ber et projekt?<\/h3>

How does a project run?<\/h3>

F\u00f8rst en samtale, derefter opm\u00e5ling og tegning, godkendelse, produktion i vores eget snedkeri og til sidst montage. Se hele forl\u00f8bet under S\u00e5dan arbejder vi<\/a>.<\/p>

First a conversation, then measuring and drawing, approval, production in our own joinery and finally installation. See the whole process under How we work<\/a>.<\/p><\/div>

Hvor lang tid tager et projekt?<\/h3>

How long does a project take?<\/h3>

Et projekt tager normalt ca. 3 til 5 m\u00e5neder, afh\u00e6ngigt af projektets omfang. Kvalitet tager tid, og vi bruger den tid, der skal til, for at produktet f\u00e5r den kvalitet, det skal have. Leveringstiden aftales med dig og fremg\u00e5r af tilbuddet og ordrebekr\u00e6ftelsen.<\/p>

A project normally takes about 3 to 5 months, depending on its scope. Quality takes time, and we take the time it needs for the product to have the quality it should. The delivery time is agreed with you and stated in the quote and the order confirmation.<\/p><\/div>

Hvad g\u00f8r jeg, hvis der er noget galt med min leverance?<\/h3>

What do I do if something is wrong with my delivery?<\/h3>

Kontakt os p\u00e5 info@venci.dk<\/a> eller +45 36 75 34 00<\/a>. Vilk\u00e5r for reklamation st\u00e5r i handelsbetingelserne<\/a>.<\/p>

Contact us at info@venci.dk<\/a> or +45 36 75 34 00<\/a>. The terms for complaints are in the terms and conditions<\/a>.<\/p><\/div>

Hvordan kontakter jeg Venci?<\/h3>

How do I contact Venci?<\/h3>

Skriv til info@venci.dk<\/a>, ring p\u00e5 +45 36 75 34 00<\/a> eller book et m\u00f8de<\/a>. Venci, Havneholmen 3, 1561 K\u00f8benhavn V.<\/p>

Write to info@venci.dk<\/a>, call +45 36 75 34 00<\/a> or book a meeting<\/a>. Venci, Havneholmen 3, 1561 Copenhagen V.<\/p><\/div><\/section>

L\u00e6s mere<\/h2>

Read more<\/h2>